hih77's Privacy Policy

hih77 is a safe and reliable online gaming platform operating for users in Bangladesh. We place the highest priority on our users' privacy. This Privacy Policy explains in detail what types of personal information hih77 collects, how it is used, who it may be shared with, and how you can maintain control over your information.

This policy applies to the hih77 website, mobile version, and all services under it. By registering on our platform, creating an account, or using any of our services, you are accepting all the terms of this Privacy Policy.

hih77 collects certain personal information in order to operate its services. The categories of information collected are listed below:

2.1 Information Provided Directly by You

• Full name, date of birth, and national identity card details (for age verification)
• Mobile number and email address
• Financial transaction information — records of deposits and withdrawals made via bKash, Nagad, Rocket, Upay, or bank transfer
• Account password (stored in encrypted form)

2.2 Automatically Collected Information

• IP address and device identification details
• Browser type, operating system, and screen resolution
• Date and time of platform access (Bangladesh Standard Time, BST, UTC+6) and session duration
• Gameplay records and betting history
• User behaviour data collected through cookies and similar tracking technologies

2.3 Information Received from Third Parties

In some cases we may receive information from identity verification agencies, fraud prevention services, or payment providers. This information is used solely for the purpose of account verification and ensuring security.

hih77 uses the collected information for the following legitimate purposes:

• Account creation, management, and verification
• Processing financial transactions — deposits and withdrawals
• Providing customer support — via live chat and email ([email protected])
• Preventing fraud and unauthorised activity
• Implementing responsible gaming policies and age verification (for users aged 21+)
• Improving platform services and user experience
• Meeting applicable legal obligations

The hih77 website uses cookies and similar technologies. Cookies are small text files stored in your browser that help improve your experience.

4.1 Types of Cookies

• Essential cookies: Necessary for the core functionality of the platform, such as maintaining login sessions.
• Functional cookies: Remember your preferences and settings, such as language selection.
• Analytics cookies: Collect usage statistics about the platform to help improve our services.

You can control cookies by changing your browser settings. However, disabling essential cookies may cause some platform services to not work properly.

hih77 does not sell your personal information to any third party. However, information may be shared to a limited extent in the following circumstances:

• Payment providers: Necessary information is shared with bKash, Nagad, Rocket, Upay, and bank transfer service providers to process transactions.
• Technology partners: With technology service providers that assist in operating and maintaining the platform, who work under strict confidentiality agreements.
• Legal obligations: When required to comply with court orders, lawful requests from law enforcement agencies, or applicable law.
• Fraud prevention: With specialised agencies for the prevention and investigation of fraudulent activity.

hih77 retains your personal information only for as long as necessary. Typically, data is kept for as long as your account is active and, after account closure, for the period required to meet legal and financial obligations. The retention period for specific data is determined by the relevant legal requirements.

Once the required period has ended, data is securely deleted or anonymised so that you can no longer be identified.

hih77 takes industry-standard technical and organisational measures to keep your personal information secure:

• SSL (Secure Sockets Layer) Encryption: All data exchanged between your browser and our servers is encrypted.
• Data Encryption: Sensitive stored data, particularly passwords and financial information, is kept using strong encryption methods.
• Access Controls: Only authorised staff may access personal information for specific, defined purposes.
• Regular Security Reviews: System security is regularly tested and any identified vulnerabilities are resolved promptly.
• Firewall & Intrusion Detection: Active measures to prevent unauthorised access and cyberattacks.

As a user of hih77, you have the following rights over your own information:

• Right of access: You can find out what information we hold about you.
• Right to rectification: You can request that incorrect or incomplete information be corrected.
• Right to erasure: In certain circumstances you can request that your information be deleted, though it may not be possible to remove all data due to legal obligations.
• Right to restrict processing: In certain cases you can request that the processing of your information be limited.
• Right to object: You can object to your information being used for a specific purpose.
• Right to data portability: You can request to receive your information in a structured format.

To exercise any of these rights, please email us at [email protected]. We will endeavour to respond to your request as quickly as possible.

hih77 is for users aged 21 and above only. We do not knowingly collect personal information from any minor. Age verification is in place at the time of registration. If we are informed that a minor has created an account, that account and all associated data will be deleted immediately.

The hih77 platform may sometimes contain references to third-party websites. These external websites have their own privacy policies and are outside the control of hih77. When you visit these sites, please follow their respective privacy policies. hih77 is not responsible for your information on third-party sites.

hih77 reserves the right to amend and update this Privacy Policy as needed. If any significant changes are made, we will publish a notice on the platform and/or notify you at your registered email address. The updated policy will take effect from the date of publication. Continued use of the platform after any changes will indicate that you agree to the updated policy.

We recommend you review this page regularly so you stay informed about the latest changes.